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News
How In-Store Audio Drives Restaurant Engagement | Modern Restaurant Management | The Business of Eating & Restaurant Management News
7+ hour, 21+ min ago (247+ words) Yet one important part of the guest experience inside the physical restaurant itself has remained largely disconnected from the data ecosystem surrounding it: in-store audio. The future restaurant experience will not be defined solely by food quality, mobile ordering convenience,…...
Reducing Food Waste Through Operational Discipline | Modern Restaurant Management | The Business of Eating & Restaurant Management News
8+ hour, 35+ min ago (404+ words) “Menu engineering is one of the most powerful, but often underutilized, tools for waste reduction. Thoughtful menu design can shape demand toward ingredients with higher utilization rates, reduce SKU complexity, and improve inventory efficiency.” Menu engineering also plays an important…...
Does the Soft Socializing Shift Signal Weekend Woes for Restaurants? | Modern Restaurant Management | The Business of Eating & Restaurant Management News
2+ day, 1+ hour ago (587+ words) Restaurant operators have an opportunity to capture Gen Z loyalty and dollars by shifting toward "soft socializing" formats that prioritize affordability, wellness, and no or low alcohol items over loud, alcohol-centric nightlife models, according to The Gen Z Weekend Report…...
Tapping Into Social Adventure as Brand Growth Strategy | Modern Restaurant Management | The Business of Eating & Restaurant Management News
1+ week, 1+ day ago (640+ words) A major aspect of Oak & Stone’s expansion from Florida to Texas involves a brand refresh centered on “social adventure,” leveraging its signature self-pour tap wall and intentionally designing every guest touchpoint from the website to in-store signage and murals, and…...
Unlock Value from Every Screen | Modern Restaurant Management | The Business of Eating & Restaurant Management News
1+ week, 5+ day ago (762+ words) With the FIFA 2026 World Cup bringing people into restaurants and bars and lifting sales, many operators are now looking to keep that momentum up and become go-to destinations for other sports and events. Operators who won with soccer were the…...
Counteracting Inflation: Restaurants Power Up Strategies to Cut Energy Costs | Modern Restaurant Management | The Business of Eating & Restaurant Management News
2+ week, 4+ hour ago (267+ words) During a recent pilot of an energy management system, one regional restaurant chain achieved a 16 percent drop in electricity consumption. Among the costly problems managers discovered at these and other sites: exhaust fans and make-up air units staying on all…...
Dealing with the Customer Aggression Crisis | Modern Restaurant Management | The Business of Eating & Restaurant Management News
2+ week, 17+ hour ago (906+ words) Customer aggression is a growing operational challenge as nearly 40 percent of frontline workers believe it has increased over the past year with 42 percent reporting incidents in the past month, according to a survey from 3Gem Research & Insights commissioned by HALOS. “Restaurant…...
The Struggle Is Real for Restaurant Loyalty Apps | Modern Restaurant Management | The Business of Eating & Restaurant Management News
2+ week, 2+ day ago (516+ words) Based on survey data from more than 12,000 U.S. consumers and retailers, key restaurant-specific findings include: 45 out of 100: Upside's loyalty influence score for restaurant programs, the highest of the three retail categories studied. 48-point gap: between the share of consumers who say…...
Balancing Menu Innovation with Brand Consistency | Modern Restaurant Management | The Business of Eating & Restaurant Management News
2+ week, 2+ day ago (487+ words) While chasing fads can be an effective strategy as long as they align with a brand's core focus, it carries risks. The biggest risk is losing your brand identity and alienating customers, explained Joe Lanni, co-founder of Currito, adding that…...
Why the Adults-Only Dining Trend Is About Intent, Not Exclusion | Modern Restaurant Management | The Business of Eating & Restaurant Management News
2+ week, 6+ day ago (781+ words) Adults-only dining used to mean one thing: a fine dining room with a dress code, or a cocktail bar that made the point without saying it. The experience spoke for itself. Nobody needed a policy. That worked when social signals…...